FAQ: Common Questions
I’m not sure what repairs are needed to my bike.
We are more than happy to provide a cost estimate before the job is commenced.
What if I need a special part or replacement?
Our fully trained mechanic is mobile and carries a large range of spare parts and all the tools and equipment needed to do the job correctly on-site.
What if you can't complete the repairs 'on the spot'?
If for some reason your job requires special work that cannot be completed on the spot, we will take your bicycle back to our fully equipped workshop for repair. Your bike will then be delivered back to you, at no extra charge (Sydney Eastern Suburbs only).
How often should I service my bike?
Should I repair my bicycle, or purchase a new one?
Why do I continually get punctures?
Under inflation, which more often than not will cause a pinch flat (snake bite);
Sharp objects in the tyre such as glass, wire or a thorn. These objects must be carefully removed from the outside and inside of the tyre. Many reoccurring punctures happen because the sharp object is still protruding through the inside of the tyre.
Hitting large potholes, drain grates or curbs.
Putting too much sideways pressure on the valve stem while pumping. This action cuts the tube at the valve stem interface where it come through the rim.
Bald or badly worn tyres.
Damaged or torn rim tape.